Delivery Information

We aim to ship the same day if your order is placed before 3pm Monday to Friday+

All UK Orders below £10 £3.00
All UK Orders £10 and above FREE
Insulated Ice Pack Delivery £4.99

* our courier (Royal Mail) manages to deliver about 97% of orders in the time-frame stated above but sometimes, especially during peak periods they may take a day or two longer...

+Please note Probitoics are sent Monday - Thursday so that they arrive to you in the best possible condition.

Insulated Ice Pack Delivery available for sensitive products (some probiotics) for only £4.99. 

International orders may take longer than 7 days.

Free UK delivery on all UK orders £10 and above!

We deliver using Royal Mail's services to addresses in the United Kingdom (which we define as England, Wales, Scotland, Northern Ireland, and all off-shore islands).

Delivery times are based on dispatch date and not the date the order is placed.

If there is no-one available at the delivery address to accept the order, Royal Mail will leave a card asking you to arrange collection from your nearest depot.

*Delivery to the following postcodes may take longer then stated above: GY, HS2, IM, JE, KW16-17, PA61-PA75, PA78, PH30, PH41-PH44 and ZE2-3